The New Service Development Benchmarking Association (NSDBA™) is currently a free association of new service development organizations within major corporations. NSDBA™ conducts benchmarking studies to identify practices that improve the overall operations of the members.
To identify "Best in Class" new service development business processes, which, when implemented, will lead member companies to exceptional performance.
- To conduct benchmarking studies of important new service development processes.
- To create a cooperative environment where full understanding of the performance and enablers of "best in class" new service development processes can be obtained and shared at reasonable cost.
- To use the efficiency of the association to obtain process performance data and related best practices in new service development.
- To support
the use of benchmarking to facilitate new service development process
improvement and the achievement of improved innovation, cycle time
and technology transfer.
The scope of NSDBA™ membership includes individuals who work in procurement and/or supply chain organizations in major corporations
Company membership will be considered with respect to compliance with NSDBA™ mission, goals and operating guidelines, as well as, qualification of the organization within the scope of membership.
Participation in specific efforts will be optional and open only to members with costs shared by the participants. Members pay only if they join a specific study. Currently, membership in NSDBA™ is free.
We reserve the right to review membership applications and to make the final decision whether or not to accept any application. Consulting firms are ineligible for membership.
Studies:
NSDBA™ will identify and present to members opportunities to participate in Benchmarking studies on various topics addressing issues of importance to new service development.
There are two types of Benchmarking studies provided:
- Consortium studies are offered to the membership as a whole with costs divided.
- Single company sponsored studies addressing the interest of one member company can be offered to other selected members for no fee.
The association will also support new service development benchmarking efforts:
- Research - Access public and private databases.
- Identify study participants - Top companies in new service development.
- Collect data - Manage response collection with the participants as a third party.
- Lead site visits - Structured with best participants.
Roundtables:
Interest group roundtables will be organized throughout the year. Members will pay a nominal fee to join real and virtual roundtable discussions that address specific new service development processes.
Cost:
Currently, membership in NSDBA™ is FREE! Costs of studies are shared by the participants.
| American
Express Ameritech Amoco Apple ATx Bell Atlantic Black & Decker Bombardier Chase Manhattan Chrysler Citibank Detroit Edison Digital Equipment |
Dow Corning Harris Corporation Mattel Maytag Merrill Lynch Nortel (Northern Telecom) Ralston Foods South Carolina Electric & Gas Telecom Australia Telecom Finland (Telemedia) Texas Instruments United Technologies Pratt & Whitney Walt Disney Imagineering Westinghouse |
Topics
for future studies may include:
Cost Reduction
Strategies
Customer Focus
Cycle Time
Flexibility
Fostering Innovations
Measurement
New Service Development - Organizations Of The Future
Partnering
Risk Management
Staffing/Training
Systems
Teaming
Click topic for more info
To
find out more
information:
Call (281) 440-5044
or
click here for email
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